Office of Professional Standards

The Office of Professional Standards (OPS) exists to promote the core values of the New Mexico Corrections Department (NMCD) and carries out this mission in three ways:

1.  Vigorously investigating allegations of staff misconduct within the NMCD.

2.  Identifying trends in misconduct and recommending policy changes to the Secretary of Corrections.

3.  Providing training to NMCD personnel and training recommendations to the New Mexico Corrections Academy Division Director. 

OPS Special Agents oversee and conduct administrative investigations and coordinate criminal investigations with external criminal justice partners, such as the New Mexico State Police, Federal Bureau of Investigation or other applicable law enforcement agencies. OPS maintains excellent working relationship with the NMCD Security Threat Intelligence Unit (STIU) and the assigned personnel of the respective units assist each other regularly. OPS is led by a Bureau Chief and currently has an authorized strength of six highly trained, well educated, and extensively experienced field agents, several of whom are certified New Mexico peace officers.

If you have an allegation of misconduct involving NMCD personnel, please call Ms. Trisha Cox, Compliance Officer who functions as the unit’s Case Assignments Officer at (505) 827-8594

If you would wish to report a complaint or compliment related to NMCD staff, please call Ms. Trisha Cox, or send information via e-mail to NMCD-OPS Referrals.



Chief Special Agent

Fax: 505.827.8904

Other resources for constituent issues

Office of Victim Services


Office of Family Services


Office of Inspector General


“Sed quis custodiet ispos custodes?” 


What do I need to bring to the basic training academy?

Required Documents

Valid New Mexico drivers license and social security card. NO EXECPTIONS! Students will arrive at the Academy dressed in Professional Business attire!

Males: Will be clean-shaven. You must have a nice clean professional looking haircut.
Females: Fingernail short in length and clear nail polish only
Personal Hygiene items- shaving kit, soap, etc.
Towels, washcloths, etc.
Males- cup and supporter
Females- sports bra
Pen, pencils, writing materials, notebook and a white 3 inch 3-ring binder.
Personal appropriate clothing
One pair of GOOD athletic shoes, you will be working out and doing a lot of running so find a good pair that can be used for both.
At least four (4) White Crewneck T-shirts to be worn under the uniform shirt. It is recommended that cadets purchase one size smaller than they usually wear.
One older white tee shirt to be worn on O.C. Spray day (it will get stained)
If you wear glasses or contacts make sure that you have them.
Laundry soap
Alarm Clock
Individuals under the age of 25 with an out of state drivers license must contact the UNM Continuing Education Department at (505) 277-1111 or (505) 277-0051 to purchase the workbook None for the Road DWI Awareness Course. Further instruction will be given by their staff. THIS IS MANDATORY TO SUCCESSFULLY COMPLETE THE ACADEMY, YOU MUST SHOW PROOF OF PURCHASE AND ATTEMPT TO RECEIVE A NEW MEXICO DRIVERS LICENSE.

How do I know where I need to go for training?

Check the training calendar on this website. If you need further clarification, please contact the training academy directly at 505-827-8900.

What should I bring to my training session?

Please bring all applicable gear. If you are training for firearms/taser/scenarios, please bring all field attire with you (including ballistic vest). Otherwise you may attend training in casual clothing unless otherwise directed.

I completed a training but did not receive a certificate?

Please contact the instructor from your course for your training certificate. A list of academy instructors can be found to the right along with contact information.

I want to attend a training outside of NMCD, can I attend?

Officers must complete a Training Request form for all training they wish to attend. After completing this form, the district supervisor must approve the training and make a determination as to the applicability of that training to the officers position. This training would count as elective for the purposes of the forty (40) hour annual requirement.

I am way behind on my training, what should I do?

It is each officers responsibility to ensure they are completing the training required by policy. If you feel that you are falling behind, please contact your training coordinator and attempt to catch up as soon as possible. The easiest way to avoid this is to plan out your training in advance and to ensure that you complete it.

When are screening dates?

Every Tuesday and Wednesday (except holidays) at the Corrections Academy. You must be there for both days.

What is involved?

Fill out state job application
Psychological tests and interview
Physical agility test
Polygraph exam
Urinalysis and medical exam (2 weeks prior to start of class)

What must I bring or wear?

1st Day

Documents Include: State birth certificate, driver's license, social security card, high school diploma or GED certificate and DD214 (Military Service Only).

Appropriate Dress: Exercise clothes and shoes appropriate for physical agility testing
(no shorts or tank tops allowed)

2nd Day

Clothing Appropriate for an Interview

What are the minimum job requirements?

At least 18 years old, high school graduate or GED, U.S. citizen, no felony convictions, and pass all phases of screening.

What is the pay?

Cadet = $15.55 per hour
Correctional Officer = $17.85 per hour
Shift differential = $.60 per hour
PNM (Santa Fe only) = An additional TEMPORARY Recruitment Differential Pay


Annual leave, sick leave, holidays, health insurance, dental insurance, vision insurance, and retirement.

How long is the training?

8 weeks - food and lodging will be provided during weekdays.

You must stay in Academy lodging during the work week.

The workweek is Monday - Thursday 10 hour days.

How long is the selection process?

The selection process will take about three weeks from the initial screening date.

How many trips will it take an out of state applicant to complete the screening process?

The initial screening process is two consecutive days.

The drug and medical screening will be scheduled prior to the start date of the academy

Do I get paid while attending the academy

Yes, you will receive pay. The benefits will be available after the second pay period.

Why do most applicants get rejected?

By being unable to achieve physical entry standards to omitting or falsifying on the application
or polygraph

What if I cannot bring all the required documents for the first screening day?

Until all documents are received, your application will be incomplete and unable to process any further for review

How can I submit an application?

You will need to visit the New Mexico State Personnel Office website and apply on-line. Once we have received your application and you have met the initial requirements you will be contacted by a department staff member or you may attend screening which is held every Tuesday and Wednesday

Probation and Parole applicants will be contacted once the department has received their application status to schedule a screening date. Applicants will be called according to location and job openings.